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Have a question, bug report, or partnership inquiry? Our team typically responds within 24 hours on business days.
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Frequently Asked Questions
Why is my tree identification result incorrect?
AI identification can occasionally be inaccurate, especially with poor image quality, unusual angles, or rare species. For best results, use a clear, well-lit photo showing distinctive leaf or bark features. We recommend cross-referencing with local botanical guides.
Can I use Tree Identifier commercially?
Yes, Tree Identifier is free for personal and commercial use. If you need API access or bulk identification for professional applications, please contact us to discuss enterprise options.
How do I report a bug or incorrect identification?
Use the contact form on this page to report issues. Please include a description of the incorrect result and, if possible, the species you believe was misidentified. This helps us improve our AI model.
Is my uploaded photo data stored?
No. Images are processed in-memory for identification and immediately deleted. We do not store, train on, or share user-uploaded photos. See our Privacy Policy for full details.
Can Tree Identifier identify plants other than trees?
Currently, our AI is optimized for woody plants — trees and large shrubs. We do have some coverage of palms and tree ferns, but general plant identification (flowers, herbs, grasses) is outside our current scope.
How can I partner with Tree Identifier?
We welcome partnerships with educational institutions, conservation organizations, forestry companies, and nature apps. Contact us via the form below to discuss collaboration opportunities.
Still have questions? Try our tools directly: